Google gets 12,000 removal requests on first day after EU privacy ruling

Google Inc., complying with a top court ruling that backs European citizens’ right to delete personal information on the Internet, received 12,000 requests in the first day of offering an online removal form.

The world’s biggest search provider set up the website on May 29, following a ruling by the EU Court of Justice earlier this month that citizens’ fundamental rights could be harmed by information on the Web and where there’s no public interest in publishing it. Google has also formed a group of Internet experts, including Wikipedia co-founder Jimmy Wales, to advise the company on the ruling.

The right-to-be-forgotten ruling was a surprise for Google and other companies already facing greater scrutiny over privacy practices in the 28-nation EU. The bloc is seeking to increase the powers of data-protection watchdogs to impose fines for violations. Revelations of widespread U.S. spying on EU citizens, including top politicians such as German Chancellor Angela Merkel, have added to the clamor for privacy safeguards.

“It was about time” Google took measures to comply with European data protection laws that have existed since 1995, Viviane Reding, the EU’s justice commissioner wrote in an e- mailed statement. “The move demonstrates that fears of practical impossibility raised before were unfounded.”

Larry Page, Google’s chief executive officer, said the ruling may encourage repressive regimes seeking to censor the Internet, according to an interview in the Financial Times.

“It will be used by other governments that aren’t as forward and progressive as Europe to do bad things,” the FT quoted him as saying. Al Verney, a spokesman for Google in Brussels, confirmed Page’s comments.

Data Headaches

The court decision creates extra headaches for U.S. Web companies, which have businesses based on handling tremendous amounts of data that often aren’t touched by humans. It paves the way for European users to flood the firms with Web takedown requests, adding to costs.

The shares of Google were little changed at $559.89 at the close in New York yesterday.

The right to be forgotten and the right to free information “are not foes but friends,” Reding said. “It’s not about protecting one at the expense of the other but striking the right balance in order to protect both.”

“The European court made it clear that two rights do not make a wrong and has given clear directions on how this balance can be found and where the limits of the right to be forgotten lie,” she said. “It is mass surveillance not data protection that legitimizes the actions of repressive regimes.”

Tougher Rules

The EU’s move toward tougher rules may make it harder for Internet startups, according to Page’s FT interview.

“We’re a big company and we can respond to these kind of concerns and spend money on them and deal with them, it’s not a problem for us,” he told the FT. “But as a whole, as we regulate the Internet, I think we’re not going to see the kind of innovation we’ve seen.”

The new special committee has five members, including Wikipedia’s Wales, Frank La Rue from the United Nations, Peggy Valcke of the University of Leuven law school, academic Jose Luis Pinar, and Oxford University’s Luciano Floridi.